Frequently Asked Questions

Our Products

How much do the various aprons weigh?

Download our weight chart (PDF 44k)

What is your warranty?

All products are warranted for 1 (one) year from date of shipment

What is the difference between the different types of protective materials?

Protection Type	Description	Relative Protection at 90kVp
StarLite	Lightweight and Leadfree, .5mm	100% at 90 KVP
StarLite Ultra	Lightweight and Leadfree, .35mm	97% at 90 KVP
TrueLite	Lightweight, .5mm	100% at 90 KVP
TrueLite Ultra	Lightweight, .35mm	97% at 90 KVP
Cost Cruncher	Traditional Weight, .5mm	100% at 90 KVP
Cost Cruncher Ultra	Traditional Weight, .35mm	97% at 90 KVP

How do I dispose of my apron?

You may return your apron to us for disposal. Please contact us first for instructions.

Can my apron be re-covered?

Sometimes. Please contact us and we can let you know if it is feasible for it to be recovered.

I forgot to have my apron monogrammed - can it be done now?

Aprons cannot be monogrammed after shipment. We cannot monogram through the protective material, as it would destroy the protective qualities of the apron.

Are replacement parts available?

In some cases. Contact us for the availability of replacement parts.

How do I adjust exposure on my ID printer?

Remove the black plastic cover on the right side of the unit. There is a slotted screw adjustment under the cover. Use a screwdriver and make minor turns until the desired exposure is achieved.

Are apron color swatches available?

Yes, please contact us and we will send one to you.

How do I test my apron?

Contact the Radiation Officer of your facility for proper procedures.

How many films will the shelving hold?

Depends on film size and number of films per shelf.

Can more dividers be added to the pre-assembled shelving?

No. There are 3 dividers which are permanently installed.

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Ordering

I have a question about my order.

Please contact us through our online form, and include your order number to help speed up our response. You can also call toll free at 1-888-422-7729 in the US, 717-359-9100 outside the US, or fax us at 717-359-9109.

I need to change my order.

Can I add something to an order/quote I already placed?

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